Privacy Policy

Virex ("we", "us", or "our") operates the Virex online casino and loot box platform. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website, games, wallet, referral program, and other services.

By creating an account or using any part of Virex, you agree to the practices described in this policy. If you do not agree, please do not use our services.

Account information: username, email address, password hash, profile avatar, and account status.

Transaction information: deposit and withdrawal amounts, wallet addresses, network types (e.g., USDT-TRC20, BTC, ETH), transaction timestamps, and confirmation status.

Gameplay information: bets, wins, losses, game sessions, and related statistics used for leaderboards and live win feeds.

Referral information: referral codes, invited users, and commission balances.

Device and network information: IP address, browser type, and approximate location derived from your IP. We use this for security, fraud prevention, and enforcing our limit of three accounts per network.

Communication information: messages sent through our support chat and any email correspondence.

To create and manage your account, authenticate you, and provide access to games and features.

To process deposits and withdrawals through our cryptocurrency payment partners.

To calculate bonuses, cashback, referral commissions, and loyalty rewards.

To maintain platform security, detect fraud, prevent abuse, and enforce our terms.

To display aggregated, non-identifying statistics such as online player counts and recent wins.

To communicate with you about account activity, support requests, and important service updates.

All deposits and withdrawals are processed in cryptocurrency through third-party payment providers. We do not store your private wallet keys or full banking details.

We record the wallet address, network, amount, and transaction status required to complete your request and maintain your balance ledger.

Withdrawal requests are reviewed before processing. We may request additional verification if fraud or abuse is suspected.

We use industry-standard security measures including encrypted connections (HTTPS/TLS), hashed passwords, and database access controls.

Sensitive operations such as withdrawals are protected by authentication checks and fraud monitoring.

No system is completely secure. You are responsible for keeping your password and account credentials confidential.

We use cookies and local storage to keep you signed in, remember your preferences, and maintain session state.

Our customer support service may set cookies required for chat functionality.

You can disable cookies through your browser settings, but some features may not work correctly.

Our database and authentication services: used for authentication, database storage, and real-time data.

Cryptocurrency payment processors: used to receive deposits and send withdrawals.

Our customer support service: used for customer support chat.

Third-party authentication providers: optional sign-in methods that share your account email and profile information with us.

These third parties have their own privacy policies. We only share the information necessary to provide their services.

You may update your profile information, including your avatar, through the profile drawer.

You may request a copy of the personal data we hold about you by contacting support.

You may object to or restrict certain processing, subject to legal and operational requirements.

You can request account deletion by contacting our support team through the chat or by email.

When permitted by law, we will delete or anonymize your personal data. Some information may be retained for legal, tax, or anti-fraud purposes.

Transaction records may be kept for the period required by applicable regulations even after account closure.

Virex is intended for users of legal gambling age in their jurisdiction. We do not knowingly collect information from minors. If we learn that a minor has created an account, we will close it and delete associated data.

We may update this Privacy Policy from time to time. The latest version will always be available at this page, and significant changes will be communicated through the platform or by email.

If you have questions about this Privacy Policy or your personal data, please contact us through the support chat on our website.